Frequently asked questions

Common questions.

Answers about credit reports, DSR and the information involved in preparing for a home loan.

Last updated 1 June 2021

Why might a bank reject a loan application based on a CCRIS report?

Your credit report records current and past debts, including payment history. Banks consider your ability to repay loans and other information when assessing creditworthiness.

What information does a TechRevo credit report provide?

The report covers credit information and history, public-record information, business exposure and total commitments. It also provides DSR and maximum loan eligibility calculations for participating banks in Malaysia.

What may affect a loan application?

Factors can include legal cases, missed repayments, high credit-card utilisation, high DSR, frequent recent applications, special-attention accounts or bankruptcy listings.

How accurate is the TechRevo calculator?

Eligibility outputs are indicators based on the information provided and bank criteria. They do not guarantee a bank approval.

I was rejected by a financial institution. What should I do?

Identify what contributed to the rejection and consider addressing those issues before another application. It can take time to improve a credit record.

Can I be refused credit even with a good credit score?

Yes. Lenders may use different criteria and assess a range of factors beyond the score alone.